FAQ's

​What types of devices do you repair?

iDeviceHQ specializes in the repair of smartphones (including iPhones, Samsung Galaxy, and Android devices), laptops (both MacBooks and PCs), and game consoles (such as Xbox, PlayStation, and Nintendo Switch).

​Do you offer walk-in services or do I need to make an appointment?

We welcome both walk-in customers and appointments. While appointments ensure prompt service, we understand that device issues can be urgent, and we strive to accommodate walk-ins efficiently.

​What types of issues can you fix?

Our skilled technicians can address a wide range of issues, including cracked screens, water damage, software malfunctions, hardware problems, and more. Whether it's a damaged phone screen or a malfunctioning game console, we have you covered.

​How long does a typical repair take?

Repair times vary based on the complexity of the issue. Many common repairs, such as screen replacements, can often be completed within an hour. Our team is committed to providing timely and efficient services.

​Are your technicians certified?

Yes, our technicians are certified and undergo regular training to stay updated on the latest technologies. You can trust that your devices are in the hands of skilled professionals dedicated to delivering high-quality repairs.

​Do you use genuine parts for repairs?

Yes, we prioritize the use of genuine and high-quality replacement parts in all our repairs. This ensures the longevity and optimal performance of your devices.

​What payment methods do you accept?

We accept various payment methods, including cash, credit cards, and other digital payment options for your convenience.

​Is there a warranty on your repairs?

Yes, we stand behind our work. Most repairs come with a lifetime warranty to provide you with peace of mind. Check with our staff for specific details on the warranty for your particular repair.

​Can you recover data from a damaged device?

Our technicians are experienced in data recovery. While success depends on the extent of the damage, we make every effort to retrieve your valuable data during the repair process.

​How can I contact iDeviceHQ for additional questions or support?

Feel free to reach out to us via phone, email, or visit our contact page on the website. Our friendly staff is ready to assist you with any additional questions or support you may need.

Established in 2016

In search of premium device repairs with swift turnaround times? Your solution is right here at iDeviceHQ! With a remarkable 20 years of expertise, rest assured that your device is in capable hands. Yet, what sets us apart extends beyond our extensive experience—here at iDeviceHQ, our passion for everything tech is palpable. We're not just self-proclaimed geniuses; we are bona fide experts dedicated to our craft. Always eager to embrace new challenges, we take pride in helping our customers restore their devices to optimal functionality.
At iDeviceHQ, it's not merely about fixing devices; it's about our genuine love for technology and the satisfaction of providing top-notch service. Trust us for reliable repairs coupled with unparalleled customer service. Your devices are our priority, and we're here to ensure they get back to peak performance. When it comes to dependable repairs and exceptional customer care, iDeviceHQ has you covered.

Our Goal

At iDeviceHQ, our passion lies in providing unparalleled customer service and restoring your devices to peak performance. While we excel at fixing common issues like cracked screens and replacing batteries, our true motivation stems from the opportunity to assist our customers in their moments of need. Whether you're grappling with a malfunctioning device or the anxiety of potential data loss, consider us your reliable support system.
Our specialization extends to data recovery, a realm where we thrive even when others deem it impossible. We understand the significance of your valuable files, and we go above and beyond to reunite them with their rightful place. If you find yourself in need of trustworthy device repairs and cutting-edge data recovery services, your search ends here. iDeviceHQ is your go-to destination for comprehensive coverage and unparalleled expertise.

                           We're Here for You 24/7

​​​We provide screen replacements, battery replacements, charge port replacements, etc for the surrounding cities of Emporia, Olpe, Reading, Americus, Neosho Rapids, Hartford and we also have a mail in service. Most repairs are done in less than an hour and with a lifetime warranty on most repairs. ​